Care Navigators in North Tyneside
Mon May 08 2017 02:00:00 GMT+0000 (UTC)
The GP practice is very much the Centre of the Community. People go to their GP practice for all sorts of reasons; for help when you feel unwell, to manage your long term condition and get the most life into your years, for the check-ups and advice that will keep you living long and healthy, and sometimes when you don’t know where else to turn.
In a Care Navigator practice, you may be able to book an appointment with a member of the administration team to discuss your options; for example, if you need time and support to choose when and where you go to hospital, or to explore groups meeting in the area who can provide mutual support, or your own volunteering opportunities.
Care Navigators are specialist members of staff who have been trained to provide a wider range of advice, supporting the doctors and nurses and not replacing them. Care Navigators are typically more experienced practice staff, you probably know them well from the front desk. Their job is to help you to choose the best options for yourself, and they have access to a database of services and local groups to help advise you.
Most people will need a referral from the Doctor or Nurse to the Care Navigator, and the Care Navigator won’t make a medical decision or medication.
We’d welcome your thoughts – how are you finding the Care Navigators?
Tue Jan 31 2017 00:00:00 GMT+0000 (UTC)
Winter Pressures – what Primary Care is doing about A&E