Throughout our work, our values will underpin everything we do:
We believe in continuous improvement and we will use the creativity of our stakeholders and staff
We believe that open and clear communication at all times, inside and outside the organisation, is essential for us to succeed. We recognise that the messages we send out need to be clear to everyone who receives them
We strive to be the best that we can be, and to deliver excellence in everything we do
We will be truthful, open and honest and will maintain consistency in our actions, values and principles
We believe that health outcomes should be the same for everyone
We have respect for individuals, whether they are patients or staff colleagues
We respect the culture and customs of our partner organisations
CORE DOMAINS OF CARE
There are five questions that we ask of ourselves; they are at the heart of the way we work and they help us to make sure we focus on the things that matter to our patients and our staff.
Are we safe?
We aim to protect our patients and staff from abuse and avoidable harm.
Are we effective?
Our care and treatmet achieves good outcomes and is based on the best available evidence.
Are we caring?
Our staff will involve and treat you with compassion, kindness, dignitiy and respect.
Are we responsive to people's needs?
Our services are well organised so that they meet our patient's needs.
Are we well-led?
The leadership, management and governance of our organisation makes sure that we are providing high-quality care that is based around patients' needs. We will encourage learning and innovation and promote an open and fair culture.